The Connected Operating Layer for CNC Manufacturing
Keep Your CNC Running.We Handle Everything Else.
One connected platform for the entire life of your CNC machines — service and maintenance today; spare parts, machine intelligence, a machine marketplace and financing as the ecosystem grows. From the first warning to the signed report, every machine keeps one permanent, connected record.
Vertical MC
Overheating during continuous operation. On a shop floor, this is where the phone calls used to start.
Every machine carries its own history.
A breakdown shouldn't disappear into a phone call.
One request, end to end.
Attached to the machine record the moment it is created — no phone call, no chasing.
The request lands in the operations queue with its SLA clock already running.
Certified for spindle repair, free this morning, closest to Pune.
One tap locks in an arrival window the customer can rely on.
Live status replaces the five phone calls that used to fill this gap.
Arrival is timestamped and geo-stamped. Everyone sees the same truth.
Inspected spindle cooling system. Found faulty cooling fan motor — airflow at 38% of rated. Replaced fan and re-tested under continuous load.
Notes and photos taken on the floor land in the machine's permanent record.
Not every job finishes in one visit. When it can't, the reason is on the record, the customer is told, and the timer pauses.
Every part used is on the record — and when a job can't finish in one visit, the reason is too.
Inspection results travel with the report and stay in the machine history — including observations that aren't failures yet.
Signed on the device, delivered in seconds, stored against the machine forever.
If the issue persists, the request stays open and operations is alerted — a job is never closed by the person who did the work.
Ratings and the full service record are written back to the machine — nothing is lost between visits.
Diagnose. Inspect. Repair. Verify.
Problem fixed.
Three experiences. One record.
The timeline shows what is actually happening.
Not a static list of steps. Change the request status and the activity feed changes with it — the same feed the customer, the expert and operations all see.
Trusted by the people who keep machines running.
“Quick service and very easy to track the engineer.”
“The service history makes it much easier to manage our machines.”
Experts plan ninety days ahead.
Every engineer keeps their own availability — not a 30-day window. Operations assigns against real capacity instead of guessing who is free.
Tap any day to change it — the expert sets their own calendar, operations sees it instantly.
Catch it before it stops the line.
Service history feeds the maintenance schedule. The schedule drives preventive visits. Preventive visits catch what a breakdown call finds too late.
Pricing
Annual Maintenance Contracts
Choose a plan that fits your needs. Save on visit charges, reduce downtime, and get priority access to our certified service experts.
The Platform Behind the Service.
What we stand for: every CNC machine deserves one permanent, connected record — and one platform that carries it through its entire working life.
Request, track and resolve service on one connected record.
The right part, matched to the machine and its history.
Preventive plans that catch faults before they stop the line.
Health and uptime insight from every service in the record.
Buy, sell and match CNC machines with full service history.
Machine financing and cover in partnership with our financing partners.
The whole journey, in eleven steps.
Spindle overheats at 91°C
SR-2025-00042 raised
Arjun Kulkarni · best match
Tracked door to door
5 checks · fault found
Cooling fan replaced
Signed on the device
Or reopens the request
Expert and platform, rated
Written to the record
Next visit scheduled
One machine becomes a fleet. The record scales with it.
Your machines deserve more than a service call.
Bring your CNC machines, service experts and maintenance operations onto one platform.