For Customers
Your machines. Your service history. One app.
Raise a service request in thirty seconds, watch the certified expert arrive, confirm the fix yourself, and keep every report against the machine that needed it.
01 · Request
Raise it from the floor
Pick the machine, describe the issue, set the priority. The request carries the serial number, the location and the AMC plan with it.
02 · Track
Watch it move
Acknowledged, assigned, scheduled, en route, on site — each state is timestamped. No calls to ask where the engineer is.
03 · Confirm
You close the job
If the issue persists, the request stays open and operations is alerted. A job is never closed by the person who did the work.
Everything the customer app does
Manage machines
Request service
Track requests live
View service history
Confirm resolution
Give feedback
Manage AMC
Notifications
Machine Record
Vertex V56 Vertical MC
SerialVX-2019-56784
Last service2026-02-28
Services on record14
Next preventive visit2026-06-01
Put your first machine on the platform this week.
We'll import your machine list, set up your AMC coverage and take your first service request.